Survey | Qualtrics Survey Software

How old are you?

16-30 years old.
31-40 years old.
41-50 years old.
51+

What is your gender?

Male
Female

What is your marital status?

Single
Committed
Married
Widowed/Divorced

Do you use social network technologies like blogs, Twitter, or Facebook to connect with your family/friends/colleagues?

Yes
No

How many cars are there in your household?

1
2
3
4
5+

What economic sector do you work in?

Industrial
Service
High-Tech
Legal
Medical
Other: please specify

What is your average annual household income?

<$20K
$20K-45K
$45K-65K
$65K-85K
>85K

Do you live in the Los Angeles area?

Yes
No

Which statement best describes your attitude towards the environment?

I don't think or care about the environmental consequences of my actions.
I am conscious of the environmental impact of my actions, but I make little or no effort to minimize the effect of my actions.
I do what I can to reduce my environmental impact when it's convenient.
I am very aware of the environmental impact of my actions and I go out of my way to reduce harm to the environment.
I make most of my decisions based on the impact they will have on the environment and I make an extra effort to reduce my carbon footprint.

Select the statement that best applies to you.

I commute everyday in my car.
I only drive my car a few days a week.
I own a car but I take alternative transportation as much as possible (public transportation, bicycle, walk, etc.).
I do not own a car.

How often do you take your car to the car wash?

Weekly
Every 2 weeks
Monthly
Every 3 months
I wash my own car
I never wash my car

Are you aware that the average person washing their own car uses approximately 65 gallons of water (as opposed to approximately 10 gallons used by a professional car wash) and that all the waste water (containing heavy metals and toxic pollutants) flowing down the storm drain goes directly into downstream water recreational areas and drinking water supplies?

Yes
No

How much do you pay for your typical car wash services?

N/A - I wash my own car.
<$20
$21-40
$41-60
$61-80
>$80

What services do you purchase at your regular car wash?

What services do you purchase at your regular car wash?
			Never	Sometimes	Always
Regular Wash (exterior only)
Interior Cleaning (vacuuming and windows)
Interior Detailing (leather treatment and deep clean, floor mat wash)
Deluxe Liquid Wax
Hand Wax and Buff
Tire Shine

How do you rate your current car wash service?

How do you rate your current car wash service?
			Not Satisfied	Somewhat Satisfied	Satisfied	Extremely Satisfied
Service Quality
Friendliness
Speed
Maintenance of the business facilities
Price

Please rank the following in order of importance in your consideration when choosing a car wash.

1 Price
2 Service Quality
3 Speed
4 Customer Service
5 Cleanliness of Facilities
6 Environmental Responsibility
7 Social Status
8 Other: please specify

What is the importance you place on a business being environmentally friendly and taking steps to reduce its carbon footprint? (1 being not important & 5 being extremely important)

1
2
3
4
5

What is the most you are willing to pay for a waterless, environmentally friendly, car cleaning or detailing?

< $20
$21-$40
$41-$60
$61-$80
> $80

How far are you willing to drive for a waterless, environmentally friendly, car wash?

I would only go to an environmentally friendly car wash if it were convenient.
1-3 miles.
4-6 miles.
6-10 miles.
10+ miles, if it's really environmentally friendly and a cool place to be.

Would you go to a car wash that costs more than the average wash but it carries the following benefits:

Would you go to a car wash that costs more than the average wash but it carries the following benefits:
			Not likely	Somewhat likely	Likely	Very likely
Helps to reduce your carbon footprint
Reduces your overall water consumption
Teaches you about saving energy
Helps the local environmental movement
Contributes to the overall awareness of environmental problems
Run on Solar Power
Showcases the latest green technologies
Has a very pleasant environment
Complimentary chai tea
Full service coffee bar
Organic grocer featuring locally grown produce

What do you like most about your current car wash center?

What would you most like to see in a new car wash center?

Please any additional comments you have describing your ideal car care service center.