Survey | Qualtrics Survey Software

This survey is designed for IT professionals who help manage their company's network infrastructure and relationships with outside carriers. It is a brief questionnaire (we know you are busy) designed to identify both the current costs associated with your company's internet service as well as identify how your needs are changing.

Approximately how many locations does your company have?

How many employees work at your company?

	Less than 50
	50 - 99
	100 - 499
	500 - 999
	1,000 - 4,999
	5,000 or more

Approximately how many internet circuits (T-1 lines, DS3 lines, etc. from your LAN to the internet) does your company maintain in the United States?

Which of the following best describes the internet circuit at your primary US location?

	T-1, DS-1 or equivalent (approximately 1.5 Mbps)
	DS-1c or equivalent (approximately 3 Mbps)
	T-2, DS-2 or equivalent (approximately 6.3 Mbps)
	T-3, DS-3 or equivalent (approximately 45 Mbps)
	OC-1 or equivalent (approximately 51.8 Mbps)
	Fast Ethernet or equivalent (approximately 100 Mbps)
	OC-3 or equivalent or faster (approximately 155+ Mbps)

What is the city and state or zip code of this location?

What do you pay for the internet circuit at this location on a monthly basis?

How many other carriers were available to offer similar services at the time of your RFP for service at this location?

	None
	1
	2
	3
	4 or more

Which of the following best describes the internet circuit at your secondary US location? (If your company maintains only one internet circuit in the US, please skip this question.)

	T-1, DS-1 or equivalent (approximately 1.5 Mbps)
	DS-1c or equivalent (approximately 3 Mbps)
	T-2, DS-2 or equivalent (approximately 6.3 Mbps)
	T-3, DS-3 or equivalent (approximately 45 Mbps)
	OC-1 or equivalent (approximately 51.8 Mbps)
	Fast Ethernet or equivalent (approximately 100 Mbps)
	OC-3 or equivalent or faster (approximately 155+ Mbps)

What is the city and state or zip code of this location? (If your company maintains only one internet circuit, please skip this question.)

What do you pay for the internet circuit at this location on a monthly basis? (If your company maintains only one internet circuit, please skip this question.)

How many other carriers were available to offer similar services at the time of your RFP for service at this location?

	None
	1
	2
	3
	4 or more

Which of the following additional services does your carrier provide to you?

	MPLS
	Integrated voice and data services
	Frame Relay
	Quality of Service
	Fully managed network service
	Hosted Infrastructure
	ATM
	Other - please specify

Below is information about several integrated voice and data service offerings and their associated SLAs. Please rank each offering in order of the attractiveness for your company. (Drag and drop the offerings)

1 A Wireless (via licensed spectrum) 3 Mbps connection; low latency (80 miliseconds); MPLS; $700/month
2 A Wireless (via licensed spectrum) 25 Mbps connection; five 9s (99.999%) availability; 3 week set up time; MPLS; easily upgradeable bandwidth; $7,000/month
3 A Terrestrial 155 Mbps connection; six 9s (99.9999%) availability; low latency (80 miliseconds); MPLS; 3 week set up time; well known, established carrier; $25,000/month
4 A Wireless (via licensed spectrum) 25 Mbps connection; well known, established carrier; $5,000/month
5 A Terrestrial 50 Mbps connection; six 9s (99.9999%) availability; low latency (80 miliseconds); MPLS; 3 month set up time; well known, established carrier; $13,000/month
6 A Wireless (via unlicensed spectrum) 50 Mbps connection; $7,000/month
7 A Wireless (via licensed spectrum) 1.5 Mbps connection; very low latency (5-7 miliseconds); 3 week set up time; well known, established carrier; $700/month
8 A Terrestrial 155 Mbps connection; four 9s (99.99%) availability; average latency (200 miliseconds); 3 month set up time; $13,000/month

Below is information about several integrated voice and data service offerings and their associated SLAs. Please rank each offering in order of the attractiveness for your company. (Drag and drop the offerings)

1 A Wireless (via unlicensed spectrum) 7 Mbps connection; very low latency (5-7 miliseconds); 3 week set up time; $350/month
2 A Terrestrial 3 Mbps connection; five 9s (99.999%) availability; low latency (80 miliseconds); MPLS; 3 month set up time; well known, established carrier; $700/month
3 A Terrestrial 155 Mbps connection; six 9s (99.9999%) availability; low latency (80 miliseconds); MPLS; 3 week set up time; well known, established carrier; $25,000/month
4 A Terrestrial 3 Mbps connection; six 9s (99.9999%) availability; average latency (200 miliseconds); well known, established carrier; $1,000/month
5 A Wireless (via licensed spectrum) 25 Mbps connection; five 9s (99.999%) availability; well known, established carrier; easily upgradeable bandwidth; 3 week set up time; $5,000/month
6 A Terrestrial 50 Mbps connection; six 9s (99.9999%) availability; average latency (200 miliseconds); MPLS; 3 month set up time; $5,000/month
7 A Wireless (via licensed spectrum) 50 Mbps connection; six 9s (99.9999%) availability; very low latency (5-7 miliseconds); MPLS; easily upgradeable bandwidth; $13,000/month
8 A Terrestrial 1.5 Mbps connection; average latency (200 miliseconds); 3 month set up time; well known, established carrier; $700/month

Below is information about several integrated voice and data service offerings and their associated SLAs. Please rank each offering in order of the attractiveness for your company. (Drag and drop the offerings)

1 A Wireless (via unlicensed spectrum) 100 Mbps connection; very low latency (5-7 miliseconds); 3 week set up time; MPLS; $7,000/month
2 A Terrestrial 50 Mbps connection; six 9s (99.9999%) availability; low latency (80 miliseconds); MPLS; 3 month set up time; well known, established carrier; $13,000/month
3 A Wireless (via licensed spectrum) 100 Mbps connection; very low latency (5-7 miliseconds); MPLS; four 9s (99.99%) availability; $19,000/month
4 A Terrestrial 50 Mbps connection; six 9s (99.9999%) availability; low latency (80 miliseconds); MPLS; 3 month set up time; well known, established carrier; $13,000/month
5 A Terrestrial 1.5 Mbps connection; five 9s (99.999%) availability; 3 month set up time; C2$350/month
6 A Wireless (via unlicensed spectrum) 3 Mbps connection; very low latency (5-7 miliseconds); 3 week set up time; MPLS; well known, established carrier; $700/month
7 A Wireless (via licensed spectrum) 50 Mbps connection; five 9s (99.999%) availability; easily upgradeable bandwidth; MPLS; 3 week set up time; $19,000/month
8 A Wireless (via unlicensed spectrum) 155 Mbps connection; five 9s (99.999%) availability; 3 week set up time; Advanced Encryption Standard; MPLS; $19,000/month

What are the other significant factors you would need to consider before choosing a plan? Other comments?